Last updated: October 22, 2025

At Ivictress UK, we are committed to maintaining transparent and efficient communication with our customers. This Contact Information Policy outlines how and when you can reach us, and how we handle your inquiries.

How to Contact Us

If you have questions about your order, our products, shipping, returns, or any other matter, feel free to get in touch through one of the following channels:

• Email: help@ivictress.co.uk

• WhatsApp / Phone: +44 7451 294521

• Business Address:
  Ivictress
  Unit C Aldow Enterprise Park, Blackett Street, Manchester, M12 6AE

Customer Support Hours

Our customer service team is available during the following hours (CET):

• Monday to Friday: 9:00 AM – 6:00 PM

• Saturday, Sunday & Public Holidays: Closed

We aim to respond to all inquiries within 24 to 48 business hours.

If you prefer, fill out the form below and wait for us to contact you: